Internet and MMS settings

Internet and MMS settings

To send multimedia messages, or to access the Internet when there is no available ‎Wi-Fi®‎ network, you must have a working mobile data connection with the correct Internet and MMS (Multimedia Messaging Service) settings. Here are some tips:

  • For most mobile networks and operators, Internet and MMS settings come pre-installed on your device. You can then start using the Internet and send multimedia messages right away.

  • In some cases, you get the option to download Internet and MMS settings the first time you turn on your device when a SIM card is inserted. It is also possible to download these settings later from the Settings menu.

  • You can manually add, change or delete Internet and MMS settings on your device at any time. Contact your network operator for detailed information.

  • If you cannot access the Internet over a mobile network or if multimedia messaging is not working, even though the Internet and MMS settings have been downloaded successfully to your device, refer to the troubleshooting tips for network coverage, mobile data, and MMS issues.

To download Internet and MMS settings

  1. From your Home screen, tap .
  2. Find and tap Settings > More… > Internet settings.
  3. Tap Accept. Once the settings have been downloaded successfully, appears in the status bar and mobile data is turned on automatically.
If the settings cannot be downloaded to your device, check the signal strength of your mobile network. Move to an open location free from obstructions or get close to a window and then try again.

To check whether mobile data is turned on or off

  1. From your Home screen, tap .
  2. Find and tap Settings > More… > Mobile networks.
  3. Check whether the Mobile data checkbox is marked or not.

To add Internet and MMS settings manually

  1. From your Home screen, tap .
  2. Find and tap Settings > More… > Mobile networks.
  3. Tap Access Point Names > .
  4. Tap Name and enter a name as desired.
  5. Tap APN and enter the access point name.
  6. Enter all other information as required. If you don’t know what information is required, contact your network operator for more details.
  7. When you're done, tap , then tap Save.

To view the downloaded Internet and MMS settings

  1. From your Home screen, tap .
  2. Find and tap Settings > More… > Mobile networks.
  3. Tap Access Point Names.
  4. To view more details, tap any of the available items.
If you have several available connections, the active network connection is indicated by a marked button .

To delete all Internet and MMS settings

  1. From your Home screen, tap .
  2. Find and tap Settings > More… > Mobile networks.
  3. Tap Access Point Names, then tap .
  4. Tap Reset to default. All Internet and MMS settings are deleted.