Depending on the type of screen lock you are using there are different options.
Note: Make sure that PC Companion is installed on your PC.
Note: Make sure that Sony™ Bridge for Mac is installed on your Mac.
If you enter your PIN (Personal Identification Number) code incorrectly several times, the SIM card is locked. You then need the PUK (Personal Unblocking Key) code to unlock the device. To get help with your PIN and PUK codes, contact your network operator.
Note! If you enter an incorrect PUK code too many times, you need to contact your network operator to get a new SIM card.
To force the device to shut down
To force the device to shut down
To reinstall your software using the Sony™ Bridge for Mac application
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Your device has the capability to download, store and forward additional content, for example, ringtones. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Sony, are entirely responsible for additional content that you download to or forward from your device. Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorized. Sony does not guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under no circumstances will Sony be liable in any way for your improper use of additional content or other third party content.
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Content owners use Windows Media digital rights management technology (WMDRM) to protect their intellectual property, including copyrights. This device uses WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the software's ability to use WMDRM to play or copy protected content. Revocation does not affect unprotected content. When you download licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade WMDRM to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.
This product is licensed under the MPEG-4 visual and AVC patent portfolio licenses for the personal and non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-4 visual standard ("MPEG-4 video") or the AVC standard ("AVC video") and/or (ii) decoding MPEG- 4 or AVC video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a video provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No license is granted or shall be implied for any other use. Additional information including that relating to promotional, internal and commercial uses and licensing may be obtained from MPEG LA, L.L.C. See http://www.mpegla.com. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.